Privacy Policy

Last updated: 31 July 2026

SafeExpress Logistics ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you book a shipment, contact us, or use this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

When you book a shipment, request a quote, or contact us, we may collect:

• Your name, phone number and email address
• Pickup and delivery addresses for shipments
• Shipment details such as weight, contents and destination
• Billing and payment details for invoicing purposes
• Messages you send us through our contact form or email

We use the information we collect to:

• Process bookings, generate shipping labels and deliver your parcels
• Provide shipment tracking and delivery updates
• Issue invoices and maintain accurate account statements
• Respond to your inquiries and provide customer support
• Improve our services, website and communication with customers

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure or loss. Access to customer and shipment data within our systems is restricted to authorized staff who need it to process your booking or support request.

We do not sell or rent your personal information to third parties. We may share necessary shipment details with delivery partners, customs authorities, or freight partners strictly for the purpose of completing your shipment, and only to the extent required by law or operational necessity.

Our website may use basic cookies to remember your preferences and improve your browsing experience. You can disable cookies through your browser settings; however, some features of the website may not function as intended without them.

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting our support team. We will respond to reasonable requests within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "last updated" date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@safeexpresslogistics.com.pk or call +92 302 20886 12.